Barbara Crowley
San Diego, CAMember since April 2018

Reviews (1)

    • Apr 30, 2018
    • Verified Reviewer


    Bad service and poorly designed website

    Overall Experience:

    I have had endless problems with 23andMe. The instructions they give are confusing and messy, and when I try to clarify with someone at 23andMe, I cannot reach anyone who can explain. What's the point? And on and on.

    Now I have forgotten my password (hadn't tried it for years). I am about to try finding it but wish me luck. It's such a TOP Secret I can't find it. A niece across the country will help since I doubt if I ever reached someone at 23andMe that they could help.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

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