They denied my claim after making me wait over 90 days with NO answer, just more and more requests with BS questions in the hope I would give up. The person I was working with is no longer working with them, and now the new person is refusing to answer my questions but says I am not answering his after doing so. They are full of games! Be careful! Now I will seek a legal way of dealing with Metromile.
Bottom Line: No, I would not recommend this to a friend
32 people found it helpfulLink to this Review
They are awful people to deal with. I was fooled and didn't read the reviews before buying in. Now four months later they are still thinking if they will or will not cover my car that was stolen and recovered. They have my car in there storage, and they keep running me around. They will use your words against you and run you around with questions that have nothing to do with your claim.
They will do ANYTHING so they don't have to cover your loss!
Hi Sal, we appreciate you leaving a review. We take pride in handling all claims, efficiently and fairly. We definitely want to get things back on track. Please give our claims department a call at 888-457-430, so that we can properly address your experience. Thank you for the feedback.