California Member since May 2018

Reviews (1)

    • Jul 23, 2018
    • Verified Reviewer

    Metromile Insurance

    Updated review


    Overall Experience:

    They denied my claim after making me wait over 90 days with NO answer, just more and more requests with BS questions in the hope I would give up. The person I was working with is no longer working with them, and now the new person is refusing to answer my questions but says I am not answering his after doing so. They are full of games! Be careful! Now I will seek a legal way of dealing with Metromile.

    Bottom Line: No, I would not recommend this to a friend

    32 people found it helpful

    Link to this Review
    • Previous review
    • May 8, 2018

    Don't do it! They will not cover your loss, they are dishonest!

    They are awful people to deal with. I was fooled and didn't read the reviews before buying in. Now four months later they are still thinking if they will or will not cover my car that was stolen and recovered. They have my car in there storage, and they keep running me around. They will use your words against you and run you around with questions that have nothing to do with your claim.

    They will do ANYTHING so they don't have to cover your loss!

    • May 16, 2018

      Company Response from Metromile Inc.

      Hi Sal, we appreciate you leaving a review. We take pride in handling all claims, efficiently and fairly. We definitely want to get things back on track. Please give our claims department a call at 888-457-430, so that we can properly address your experience. Thank you for the feedback.

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