I bought this rug cleaner due to my dog who always has accidents. I was so happy with it for first 6 months. Then I needed replacement parts. I couldn't find the belts anywhere, not even from Bissell themselves. My model was already discontinued. Then the machine started leaking water out of the back. I finally threw it into the garbage can. I called Bissell to complain and they were clueless and said maybe I had overheated it from overuse. I will never buy another Bissell.
Bottom Line: No, I would not recommend this to a friend
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