Milton Angelo Pappas
Los Angeles, CAMember since May 2018

Reviews (1)


    • May 9, 2018
    • Verified Reviewer

    StrictionBP

    Ordering irregularities

    After reading about StrictionBP, it seemed like a healthy supplement. I immediately ran into problems after filling out the order form. I pushed submit and all of my information went blank. I was faced with a new blank order page and attempted to place my order again, but the same thing occurred - a blank page.

    I immediately called my bank only to find out that instead of the one order I intended to place, I was debited for two separate orders. Basically, each time you push submit and the screen goes blank, customers are tricked into filling out a second blank order form, believing that there was a glitch and the first order did not go through. However, by refilling a blank order form you are placing a second order, and your debit or credit card is charged twice the amount you intended.

    The company does not notify the customer that their first order went through, making the customer feel as if they must repeat the process. This is tantamount to an AUTO-ORDER scam. Thank God my bank was looking out for me and they declined both orders even though there was plenty of money in my account. Evidently, the auto reorder which took place triggered a red flag at my bank, and that's why they declined both orders.

    After reading other negative reviews, I decided to follow the advice of simply purchasing cinnamon from a market or health food store and the B-6 over the counter at any pharmacy.

    Bottom Line: No, I would not recommend this to a friend

    24 people found it helpful

    Link to this Review
    • Jan 17, 2019

      Company Response from Optimal Health Products

      Hello Milton,

      My sincere apologies for the delay in responding to your review - we’ve missed some of these as they are on a third-party site and not always on our radar. My name is Trevor Frank, and I am a member of the Optimal Health & Wellness Team. StrictionBP is one of our most popular premium supplements.

      First and foremost, I’d like to thank you for your interest StrictionBP! With our tens of thousands of satisfied customers, you can rest assured that we value each customer and our customer interactions. As such, your feedback is extremely important and we will work hard to correct any less than satisfactory experience.

      As it relates to your specific complaint; it’s totally understandable why you’d be frustrated by the experience you’ve detailed, and we can assure you that it isn’t our intent to mystify or confound our customers by auto-enrolling them into unknown membership programs with unforeseen associated costs. The experience detailed sounds more like an anomaly, as anyone signing up for our product should receive order confirmation both through our site and via e-mail detailing what to expect throughout your tenure with us as a customer. The fact that you did not would allude to a potential website anomaly or system issue, which we apologize for and do work diligently at correcting when our testing finds such a discrepancy.

      Furthermore, we’re glad to hear you’ve found another blood pressure regiment that you’re trying but can assure you that there is more to Striction BP than some over-the-counter vitamin shop cinnamon and a generic b-vitamin supplement.

      We would love to be able to show you what Striction BP may be able to do for you and correct any previous shortcomings if you’d allow us to. We would implore you to reach out to us at your convenience, at 1-844-248-3717, and we can extend a courtesy discount of 50% on your order.

      Also, if you would prefer to e-mail us, you can do so at ContactUs@StrictionBP.com, or you can reach out to me directly at Trevor.F@Optimal-Health.com, and I’ll do everything I can to help make this right.

      Thanks so much for your interest in our products.

      We wish you good health.

      Sincerely,

      Trevor Frank

      Director of Customer Support

      General guidance related to common customer questions:

      Looking for shipping updates?:

      Orders are typically shipped out within 24-48 hours of being placed. When orders are shipped, you should be notified via email with tracking information. Although this happens seamlessly in the vast majority of cases, there are times when these notifications can get filtered as spam or are simply overlooked.

      If you’ve exhausted all avenues at finding this notification, we encourage you to reach out to us toll-free at: 844-248-3717. We are available Monday-Friday from 7:00 AM (CST) to 7:00 PM (CST), and Saturday-Sunday from 8:00 AM (CST) to 4:30 PM (CST).

      Billing Inquiries:

      If you have questions about a charge associated with your order, or would like to change or cancel your StrictionBP order profile, we are available and happy to help you. Simply call us at the number above.


Showing 1-1 of 1