Steer clear of AIG for any life insurance. My mother-in-law passed away, and while my father-in-law was able to collect on a non-AIG policy in a matter of a couple of weeks, he is getting nothing but the runaround trying to collect on the very small AIG policy. Now we are dealing with someone in the Philippines, and although several weeks ago we were told they had all the paperwork to process the claim, now this person from the Philippines is asking for us to send proof of who the beneficiary is! Don't they have the policy?! My father-in-law is the owner of the policy and the surviving spouse.
Next step for us will be reporting AIG to the Insurance Commissioner and pursuing this through small claims court, if necessary. Deplorable service bordering on all-out fraud at this time, similar to many other reviews we have seen from other policyholders. Steer clear!
Bottom Line: No, I would not recommend this to a friend
27 people found it helpfulLink to this Review