I purchase two Platinum TV Boxes. After I could not get the boxes to perform as they stated, I called and made the appointment for support. After the third session of support, I came to the conclusion that is was a stall tactic. Each twenty minute session was a waste of time. In one of the sessions, I could hear chickens or animals making noise in the background. I feel the stall tactic was intended for the 30-day return policy to expire.
So, I returned the boxes after struggling to get the RMA. They stated I would receive a refund within five to seven days of the return. I have the return delivery confirmation. Its been over two months. No refund. I have continuously tried to contact the company, with no response from them. I should have checked with the Better Business Bureau before placing my order for the TV boxes. Lesson learned.
Do NOT deal with these frauds!
Bottom Line: No, I would not recommend this to a friend
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