Nichole M.
Nichole M.
Wilmington, DEMember since May 2018

Reviews (1)

    • Jun 1, 2018
    • Verified Reviewer

    Worst company ever

    Overall Experience:

    I used them to try and save the commission on my house. What they offer is crazy, who is going to be a buyer and pay a 5% fee on top of the house? I thought it sounded crazy, but I tried it.

    No luck! The guy they set me up with David Edward's was terrible. Apparently, he only works business hours, LOL. Monday-Friday, 9-5. What? He's a real estate agent. Most agents work non-business hours. He wasn't very attentive to text messages at all. I had to hold my own open house; he had a planned trip, which was fine, but told me someone else would do it.

    Finally, after three days, I text him and volunteered to do it myself since I hadn't heard from him. The following week I decided to call it quits and use my friend to list my home the traditional way. I texted him on Friday, no response all weekend. I heard back from him on Tuesday around 11, only because I texted him again. That's when he started talking about business hours and got nasty with me.

    The woman who was supposed to be my go-to person who works for Xome refused to call me back, her name was Dawn. You can't actually call the place either, you have to leave a message. They should have a 24-hour customer service line since they are selling homes. David also told me I would be on an auction site, which never happened. I was never listed on there. The company sucks. Look elsewhere.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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