I ordered two blankets a couple of weeks ago and immediately realized I accidentally ordered the regular ones versus the cooling ones. Thus began my adventure attempting to contact customer service. I have emailed and texted numerous times to no avail. The regular blankets eventually came, and my daughter and I are pleased with the calming effect. However, I must turn the AC to 68 in order to be able to sleep without perspiring profusely. I would have given the blanket a 5-star value, but because the customer support was nonexistent, I gave it a 2.
Bottom Line: Yes, I would recommend this to a friend
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