Thomas J.
Round Mountain, TXMember since June 2018

Reviews (1)

    • Jul 1, 2018
    • Verified Reviewer

    Exede Internet


    When you call customer service you get what sounds like either Mexico or someone in their personal house.

    You can’t be transferred to a supervisor. And when you can get transferred to the department that cancels your service, they just hang up on you.

    We had their service on for two weeks, not Wi-Fi, just LAN cable. They said we had used our 25 gs. They said was all on video chat, which we don’t have. On the 19th they said most of it was used on the 6th, and now say today it was used on the 19th.

    BEWARE, stay away!

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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