Gennifer T.
Dallas, TXMember since June 2018

Reviews (1)

    • Jul 2, 2018
    • Verified Reviewer

    Chill Chest

    Scam, ambiguous advertising

    Overall Experience:

    Don't do it! I purchased on 5/8 for $60.97 and used the product indoors with A/C, outside temp averaged 85-90 degrees. After 3-3.5 hours, water leaked out from the chest onto my wood floors. There was no mention of needing a mat, as online they have people using in on countertops and in the back of their vehicles.

    On 5/27/18 I inquired about a refund and got no response. The return policy online and on the commercial states I get a 60-day money back guarantee (but they do not pay shipping to return the product). I paid $55 to return their badly deficient product back to them! I will get $4 back, not my $60.97, so stop lying to consumers, "full refund" needs to mean full refund! The ambiguous meaning of "money back guarantee" should be "60-day SOME money back guarantee."

    I do NOT recommend using this product, use a traditional ice chest, speaking from personal experience. I've seen better from homemade structures.

    Bottom Line: No, I would not recommend this to a friend

    29 people found it helpful

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