I called twice needing an invoice for hearing aids I purchased. Terrible run around by the same person both times. Still waiting for an invoice. I unfortunately lost one of my hearing aids and will do without before ordering a replacement from this company. Simply ridiculous. Never a good excuse to not follow through with something you say you are going to do. Rule number one of customer service. "say it, do it."
Bottom Line: No, I would not recommend this to a friend
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