I C.
AlabamaMember since July 2018

Reviews (1)

    • Jul 17, 2018
    • Verified Reviewer


    Terrible customer service

    Overall Experience:

    This was my first purchase, so I really didn't know what I was getting into. This was a house in my hometown so I knew something about it but knew nothing about the process. The customer service was awful at Auction.com. I made several calls to get information after the bidding, and I was talked to like I was an idiot, spoken to in terms that I had no idea what they meant and when I asked for explanations I got nowhere. I felt like this was intentional on their part. They rushed me to send the deposit money, but once that was done, I was in the dark until they got ready to talk to me. Thankfully, in the end, it turned out ok, but I don't think I will use them again simply because of the poor customer service, which is important to me.

    Bottom Line: No, I would not recommend this to a friend

    22 people found it helpful

    Link to this Review
    • Aug 17, 2018

      Company Response from Auction.com

      Thank you for your review. We would like to extend to your our most sincere apologies regarding your experience with Auction.com. Your feedback will help us to improve our customer experience and we hope to see you back on Auction.com in the future.

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