I order two Power Pressure Cookers from this company. One from me and one for my sister-in-law. After around two years, my pressure cooker went out! I called customer service about eight times with operators hanging up, or they tell you the system is down, or we can't help you with the shipping because it's out of warranty. They also told me to get and place in the machine with a note and money order for $19.99, which I did. The shipping cost $80.00 to ship back, but it only cost $19.99 to ship back to me, which I'm paying for. The numbers don't add up as you read this. I am out of a money order of $19.99 as well because you are actually buying a new machine.
This company is a con job. Customer service is horrible and will horse you around and they took my money indirectly with them not doing a reimbursement for my money order. After two years this machine is going to crap out on you! Please do not trust them. Also as for the $100 food coupons we never received ours as promised. This is a BS company, beware!
Bottom Line: No, I would not recommend this to a friend