Harry J.
Harry J.
ArkansasMember since July 2018

Reviews (1)

    • Jul 20, 2018
    • Verified Reviewer


    Horrible customer service, buggy interface

    Overall Experience:

    I already have Netflix and Amazon Prime, but I thought I would give Hulu a try. I signed up for an $11.99 subscription through my iPhone. There was a 30-day free trial offer, so I chose that.

    Everything worked fine on my iPhone. But when I tried to access the application through my TV, it was like trying to break into Fort Knox. Guys, relax a little, this is only entertainment, not the World Bank.

    Customer service was ZERO. You had to send an email and wait who knows when to get a reply. The interface to Hulu was so confusing. I thought Sling TV was bad, but this is outrageous. It's like fighting through a maze to get to the shows you want. I actually wanted to start a subscription, but after all the hassles, I gave up.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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