Thomas K.
PennsylvaniaMember since July 2018

Reviews (1)

    • Jul 23, 2018
    • Verified Reviewer


    Awful experience

    Overall Experience:

    I’m a real estate broker and I sent my clients to Zumper for applications and credit reports. Ours is a very competitive market and when the property comes up a person interested need to move quickly or they will lose the property. That’s one of the reasons that I used the site.

    My clients went to the site, paid their money, filled out the application and had their credit run. Then we were unable to access the information from their site. The support was virtually nonexistent. No phone support, only email which was pretty much automated and not helpful which came about 10 hours after my first request for help. About five or six hours after that an email comes back telling me that they can reset everything, but all the data, applications and credit reports will be deleted. I asked them how they can be restored and I get no response.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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