Donna H.
Donna H.
KansasMember since July 2018

Reviews (1)

    • Aug 1, 2018
    • Verified Reviewer

    Disappointing with service

    Overall Experience:

    I had been working with a realtor (non-local to the area) in regards to a property. After a lengthy time in getting to view (as it was over an hour to the property), I moved forward on getting the pre-approval as I was told auction dates were STARTING on the 24th of July. After contacting the realtor several times regarding several questions, I was told the auction ENDED at 2 on the 24th. There simply wasn't time to get that before. My banks hurried and I did get approval on the 26th, which would have enabled me to bid. I did my diligence as a consumer to make sure I had my information available and on time with the errant information I received.

    When contacting Xome, I was unable to get any information except to say they would contact an asset manager but would not give me any additional information or work to rectify the situation.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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