Christian A.
Miami, FLMember since July 2018

Reviews (1)

    • Aug 4, 2018
    • Verified Reviewer


    Scam...Buyer beware.

    Overall Experience:

    I signed up initially because I thought it would be a wonderful tool to teach my 7 and 9-year-olds how to save and manage their allowance. It started out great with the app and initial set up but became a headache that is not worth the trouble.

    The first problem I received was an email stating that I requested cancelation (which I didn't!). I emailed support about my cancelation. I received a reply stating that it wasn't canceled and it was still active. The following day I tried numerous times to log in but was prompted that both my email and password were invalid! I send another email stating my difficulties trying to log in. I received an email stating that they needed a copy of my DL, social security card, and a copy of my bank account number or a photo of my credit card. They truly are full of it if they think that I would provide a copy of any of my credentials. Be wary...

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Jan 17, 2019

      Company Response from BusyKid

      Christian, I was just made aware of this post and I'm sorry that we didn't provide you a great experience. The situation you describe came from an email that was sent to several of our members at the same time we believed we had negative influences trying to use stolen information to open BusyKid accounts. We take security and the safety of our member information extremely seriously, and that is why we asked for additional items of information that would prove you were actually opening the account. I hope you see that our intentions were good, though my team could have executed it better. We should have done more then, and since, have included video calls as part of our process to confirm identities. My deepest apologies and I wish you well.

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