Stephen W.
Stephen W.
Tacoma, WAMember since July 2018

Reviews (1)

    • Aug 3, 2018
    • Verified Reviewer

    Citizens Disability

    No communication, they ruined my life.

    Citizens Disability gave me false hope and I blindly trusted them for over four years of my life, and now I am still sick, hopeless and not knowing what to do. Do not use this organization. They told me nothing. I was in the loop about nothing the whole time. I wished I would have read more online about them beforehand. I am being interviewed by a news show about this organization. I was contacted by them so apparently, this is a big deal. They have done this to many people other than me.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

    Link to this Review
    • Aug 6, 2018

      Company Response from Citizens Disability

      Mr. Wagers,

      We apologize that you feel we did not communicate with you often enough. Our records show that we were frequently in contact with you regarding your claim throughout the four years we were handling your claim. Our goal is for every client to feel well represented, which is why we have advocates available via phone, fax, and email to make sure we are always within reach for questions. While we regret that we did not live up to your expectations, we appreciate your feedback and will be reaching out by phone to speak with you in further detail to see where we can improve.

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