I tried for five years with Citizens to get my disability, and they were the most unprofessional group I have ever meet. They do not keep in touch with clients nor do they return phone calls when asked. And at no time can you ever speak with the attorney you hired during your case. Half of there staff does not speak English, and I would never recommend them to anyone in the first, not even my worst enemy. I sincerely hope this helps anyone else from having to suffer the experience I have had with Citizens Disability.
Bottom Line: No, I would not recommend this to a friend
We're sorry we didn't meet your expectations. We keep in touch with our clients through a variety of methods, including phone calls, text messages and email. We also return all phone calls and voicemails received. While we wish you had a better experience, we do sincerely appreciate your feedback and will use it to be better in the future.
The worst lawyers I have ever seen! I got in touch with these people in October and they didn’t file my case until the end of December! I was going to use my back-check to pay my hospital bills! Guess what, I didn’t get a back-check. They never return phone calls. I stayed in touch with the Social Security office more than Citizens Disability stayed in touch with me! Don’t use these people.