Bryan Roades
Las Vegas, NVMember since January 2016

Reviews (1)


    • Jan 19, 2016
    • Verified Reviewer

    Probiotic America

    Not what I had hoped for.

    Beware of this company. I ordered and wanted to return. I was sent a 5 month supply, which is 150 capsules and in reality I got 3 different product equaling 1-30 day supply. So I called 30-40 times and got put on hold by a computer every time for exactly 5 minutes. Then it asked me to leave a message so they can call me back and, yep, nothing for days. Then I got a call from a phone, (cell) probably, the connection was terrible, my phone was 5 bars strong. Breaking up every other word and I said to them I want a refund. And they said I'd get an email telling me what to do. Yep, NO email. I have began a dispute with my credit card company and we will see. I now know how their site was set to mislead you. I accepted the offer and then a another offer, then another, to by additional months at a fraction of the original price. Then I got a delivery of 150 pills that, taken as described, would last 30 days. Bunch of BS here people. I'd stay clear of these scammers.

    Bottom Line: No, I would not recommend this to a friend

    23 people found it helpful

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    • Jan 20, 2016

      Lorelai, Customer Advocate

      Hello Bryan, my name is Lorelai and I am the Customer Advocate here at Probiotic America. I am glad to hear from our Customer Service Center, that they were able to contact you and quickly process your refund. I want to once again apologize for all of the confusion we may have caused you. It is never our intention to mislead our customers. I hope that you can turn to us in the future for any of your probiotic needs. Please feel free to email me directly at Lorelai@probioticamerica.com if you ever have any questions or concerns.

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