It can be salvaged. I also purchased the Miracle Bamboo Cushion and thought it was as hard as a rock! I am a seamstress, so I knew that it needed padding, I unzipped it and added padding. Pretty much like stuffing you would see in a pillow, and then I came over the top of it with one flat solid piece of stuffing as you would use in a quilt. It definitely made it softer and more comfortable to sit on, the shape is actually okay for back troubles. It’s a shame you have to do this yourself, but if you’re stuck with it, it’s a way to fix it.
Bottom Line: No, I would not recommend this to a friend
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