Do not use, total scam. I booked 4-star resort and got a 2-star. The place was horrible. CheapCarribean said well, then why did you book the deal of fortune? My husband has waited 20 years to take this trip. We knew before we wanted to change hotels just based on reviews, but CheapCarribean wanted a fortune to change and wanted to charge us more for a lesser resort.
This is a scam. You are not saving money through them, you are getting taken. Run far. We stayed at Sunscape, which CheapCarribean says is 4-star, but it is a very run down place and needs lots of updating. The air in my kid's room didn't work. The air in our room made puddles on the floor and we had to listen to it dripping in a bucket all night. We were only allowed two towels for three in a room, and don't ask for more toilet paper, it takes hours and multiple calls for them to come. People are crabby at the resort. NO Jamaica experience there at all. The food is gross.
Bottom Line: No, I would not recommend this to a friend
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