Pamela A.
North CarolinaMember since September 2018

Reviews (1)

    • Sep 12, 2018
    • Verified Reviewer

    Stitch Fix

    Very disappointed

    Overall Experience:

    I like the idea, but my experience has been absolutely horrible! I tried closing my account March of 2018, and as of today, I'm still getting charges to my credit card. I have corresponded with their support several times and was promised that this issue was resolved. However, it wasn't, and I've had to not only change my credit card number but submit disputes of these unauthorized charges since March of this year.

    As big as this company is, you would think they would have a customer support number where you can actually speak to a live person rather than having to go through email correspondence for issues or concerns.

    Bottom Line: No, I would not recommend this to a friend

    20 people found it helpful

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