I would have provided zero stars if it was an option.
I loved the idea of this blanket. I ordered it through the Kickstarter program. It was a long time coming, and when it finally arrived, I put the box aside for this season. Opening the box last night was the biggest purchase disappointment to date!
First, I was expecting (and paid for) a queen/king sized blanket. $250. What I received was not large enough to cover a single bed. Secondly, it was poorly packed, and there were no instructions. Though the duvet covered the weighted part, it wasn’t secured. It took some time to unzip the duvet, find ties and loops and put it together. The zipper is poorly made and sewn in, such that it will seem impossible to launder.
I contacted customer service and expressed my disappointment at their product, and though the response was timely, it appeared to be a prepared automatic response that, among other unhelpful things, told me they are working on a queen-sized version. Why was I not notified and asked if a smaller size would work for me? I would have shipped it back to the manufacturer, telling them to keep it, but refuse to spend another cent on the fiasco.
Do not purchase this item!
Bottom Line: No, I would not recommend this to a friend
14 people found it helpfulLink to this Review