At first, they are very accommodating but need to be a little better prepared when installing. Because there wasn't any caulking placed in the holes when hanging the shutters they are now coming off my house. My son-in-law fixed the first one, but I thought this company should repair the second one. They will charge me to come back and repair because the warranty has run out. The install was done the end of May, I contacted them August 30, 2018.
Bottom Line: No, I would not recommend this to a friend
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