Patricio R.
Roanoke, VAMember since September 2018

Reviews (1)

    • Sep 18, 2018
    • Verified Reviewer

    American Home Shield

    Not very good service

    Overall Experience:

    I have had several contracts with AHS in two different states. All in all, not a good service. They are brokers for services. You contact them, they go to their pool of contractors whom they instead tag with the requested service. I am sure those contractors do not get the full dollar for the service as they get for someone who contacts them directly, so you go to the bottom of the list and hope to at some point get your service. You call AHS back and good luck getting someone to help you. Once they have assigned your job, they feel they have done their job.

    Their contracts are like HBO, once you sign up, it is almost impossible to get out of, except AHS does not offer you three months free. I just called them to not renew my contract, and instead of just doing it, they want me to call again the day my contract expires. So, I just waited 20 minutes (not bad for them) trying to talk to someone, and I have to do it again in a few weeks. I used to think Service America was not great, but after trying AHS (at least in Florida), I went back to Service America.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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