Debra S.
Debra S.
FloridaMember since September 2018

Reviews (1)


    • Sep 26, 2018
    • Verified Reviewer

    Citizens Disability

    Took my money

    I only receive $978 a month, which is making it very hard to live on. They did nothing for me and I fired them, but they still took $6,000. I got nothing for retroactive because they took it all! I never talked to them and did not know I even had a lawyer.

    I'm now trying to find another advocate because I think I should be able to collect enough to live on. Being physically, emotionally, and mentally disabled, I'm scared!

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

    Comments (2) Link to this Review
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    • Sep 27, 2018

      Matt Brulet,

      Hi Debra,

      We'd love to speak with you about your situation, as we can't find a client file that matches the details you've posted here. Please contact our client services team so we can investigate this and make it right. Your monthly payments are determined by how much you have paid into the system over the course of your employment and is not something that any advocate can increase or decrease. In addition, our payments are regulated and processed by the social security administration and are set at 25% of retroactive benefits, so it is not possible for us to have collected all of it. Again, we'd love to hear from you so we can see what happened and set it right.

    • Oct 30, 2018

      JoAnn D.

      I've been trying to contact Nika Meneses for three days now. Every time I get hold of someone, I'm told she is going to call right back. So far, no call. I am unable to speak to Nika to answer the questions she says she has. I'm informed they have a lot of calls besides mine, I'm unable to speak to a supervisor, and I'm told there is no one I can speak to. As of right now, they've hung up on me three times. It's not really worth the frustration in my opinion.

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