Saeah L.
Saeah L.
Grand Rapids, MIMember since September 2018

Reviews (1)


    • Sep 28, 2018
    • Verified Reviewer

    SpyFly

    Don’t use this site!

    Overall Experience:

    I signed up for their $2 trial period and was disappointed with the accuracy of their information (outdated, completely incorrect, or desperately lacking in many "advertised" information areas). I forgot about it until they billed me $29.97. I called them immediately, at 9:08 am the day they charged me. They told me on the call (and I subsequently read on their site) that all charges are non-refundable even if you have not used their service.

    I signed in after I saw the charges and it said my account expired in 10/10/18 even though they charged me on 9/28/18. I told her, and she said no it would be expired on 10/28/18. So this was all very frustrating, but then she told me she had been authorized to offer me the same service for $2.99 a month compared to the $29.97 they just told me was non-refundable, even when you haven’t used their site because of the cost incurred by them from my not canceling (and didn’t remember or I would have canceled prior to money being taken from my account).

    It’s a scam, to trap people into paying $30 a month regardless of site usage or lack thereof, and then offering the same gosh darn thing at a discount of $26.98 when you call to cancel! They also intentionally make it very inconvenient to cancel your membership - they don’t offer a cancelation option online, you must call and sit on hold or accept their offer to call you back when they are free, whenever that might be. I 100% do not recommend this site for anyone! Also on a side note, per the cancelation email, if you sign up for their ID PROTECTION you have to cancel that separately!

    Bottom Line: No, I would not recommend this to a friend

    20 people found it helpful

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