This company has gone from offering a great service that was easy to use, to one that steals my money on my credit card without providing the service I signed up for; provides a customer non "help" line/chat that provides no help and misinformation, and cannot apparently understand the simplest of plain English. This company has turned into a band of thieves, and I'm not kidding and not exaggerating.
Then when I want to discontinue the service because I've torn out the last of my hair, I can't do it because I'm not currently at home on my billing address IP address. What difference does it make other than they want to continue debiting my card? I've put in a notice with my credit card company to stop paying them. Of course, that isn't easy either.
Bottom Line: No, I would not recommend this to a friend
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