L S.
Frisco, TXMember since October 2018

Reviews (1)


    • Oct 6, 2018
    • Verified Reviewer

    American Home Shield

    Worst home warranty service and customer care

    Overall Experience:

    1. The longest customer service call waiting time - about an hour to get someone to speak to.

    2. Charged for services that they haven't provided.

    3. Contracted with low experienced and unprofessional service subcontracting companies.

    4. Long wait time for services.

    5. Many follow-ups required for any service call.

    6. Terrible customer service.

    7. No details on payments charged.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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