Ramin Z.
CaliforniaMember since October 2018

Reviews (1)

    • Oct 7, 2018
    • Verified Reviewer

    Metromile Insurance

    Metromile huge rate increases!

    Overall Experience:

    I've had auto insurance with Metromile since October 2015, my driving record is clean, and I have not filed any claims.

    In March 2018 rates on my 2004 BMW M3 increased 6.5% daily and 7.5% per mile.

    In March 2018 rates on my 1998 BMW 540i increased 6.0% daily and 7.7% per mile.

    Now in September 2018 and there are HUGE increases which make no sense at all! In September 2018 rates on my 2004 BMW M3 increased 36.5% daily and 43.0% per mile. In September 2018 rates on my 1998 BMW 540i increased 17.7% daily and 20.0% per mile.

    Metromile mentioned that "we found the need to increase rates to account for new technology in cars costing more to repair, as well as higher medical bills." My cars are old with no fancy new technology, I have not had any accidents/claims with Metromile or any other carrier in over 25 years and no moving violation.

    What’s particularly galling is not just the huge the increases in the September 2018 rates but the rate increases for my BMW M3 are absurd!

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

    Link to this Review
    • Oct 15, 2018

      Company Response from Metromile Inc.

      Hi Ramin,

      Thank you for your feedback. We understand the confusion when it comes to those notices and your rates. Please keep in mind with insurance, statewide increases are common across the industry and there is a need to reevaluate rates from time to time. While we appreciate that you have been claim and accident free with Metromile, the statewide increases affect all our policyholders. Because there are newer vehicles, more claims and medical bills for your state as a whole, rates increased across the board. It is not personal, and we do apologize for any frustration this increase has caused. We hope you still continue to see savings with our pay-per-mile insurance, and if you have any further questions, please don't hesitate to reach out to our service agents at 888-244-1702.

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