The person who answered the phone when I called to cancel my membership because I was being billed that day, did not like that I wanted him to hurry up and wanted to control the conversation, so instead of finishing the call with me, he put me on hold. I had to call back and sit there while he gave his little speech to me so he could be in control of the situation. They need new customer service people and you should be able to call the day it renews and cancel. I would not recommend this to a friend based on that.
Bottom Line: No, I would not recommend this to a friend
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