We had worked with a dog sitter that we found through Rover and the first couple of times she was great, but the last time she came, she had told me that I could book directly through her, which I did. This would save her the 20 percent that Rover takes from the sitters. She then decided to have a party at my house and drink several bottles of expensive liquors and break one of our toilets. She left hours before she was supposed to and didn’t do things I asked her to do for my dog before leaving and left our house unlocked. I contacted Rover, and their only concern was that we didn’t book through them. She could have been injured or let out in which she would have been run over, but they were just concerned about money - don’t use them or Christina J. in Asheville!
Bottom Line: No, I would not recommend this to a friend
It doesn't it seem like your review should be about exposing a shady employee who decided to go around their employer and try to steal your business as their own? Seems a tad unfair to give Rover the negative review. For example, if I went to Home Depot and decided to ask someone that works there to come to my house and do construction outside of their job at Home Depot and they do a poor job, I am not going to go and bash Home Depot, and then get upset with them that they won't compensate any of my losses.