Julia B.
TexasMember since October 2018

Reviews (1)

    • Oct 17, 2018
    • Verified Reviewer

    Old Republic Home Protection

    Drainage clean out

    Overall Experience:

    I called them and they assured me that they would take care of the problem. It took all day long, at least 10 hours, before the plumber showed up. Once he showed up, the first thing he asked me was "have you paid the trade call fee," so I went, called his office and paid the fee with my debit card. He stayed another 10 minutes just to tell me that he could not help me, got back in his truck with his helper, and left.

    I want a refund, I want my money back. He left me without any water, my sinks, my toilets were all clogged, he didn't even try to help me.

    Old Republic, you got to do better, or Old Republic, you got to do better than this. I've been with you now for almost 10 years and paying you faithfully. For your customers that are faithful to you, you need to be faithful to them. Look at your plans and raise your standards of business.

    This is not even worth a rating, I give you zero stars. You let me down. It was raining...46-degree weather...I get it, you should not have lead me to think you would repair and not keep your word. I am very disappointed.

    Your plumbing services suck...

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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