Charles B.
TexasMember since October 2018

Reviews (1)

    • Oct 19, 2018
    • Verified Reviewer

    American Home Shield

    Plumbing leak

    Overall Experience:

    My wife and I called AHS to make a claim. We sat on hold for almost an hour before calling the sales department, which answered the phone immediately. After releasing my frustration of their lack of customer service, I finally got her to send someone out. The plumber came out and gave me an enormous bid on fixing the issue and said he will send it into AHS and that they would be in touch. That was three months ago, and I haven't heard from them yet. After checking my account online, I noticed they closed the claim, saying the status of the claim was complete, but yet no one has performed any work or made any follow-up calls. This company is a scam.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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