Mildred B.
New YorkMember since October 2018

Reviews (1)


    • Oct 20, 2018
    • Verified Reviewer

    TeenSafe

    Don't do it...

    I joined TeenSafe several times throughout the years based on parental need. I was usually pleased but each time the information was more restrictive and the info obtained was not complete. Some apps are no longer supported.

    This last time was an absolute waste of money and time. Support was just not interested in servicing me and after months (over 6) of "refresh" and "try again," I called it quits and can no longer vouch for them. There has to be a glitch that only allows me to see old data and nothing current despite having the correct information. It acts as if it is obtaining new data and even confirms new data has been loaded via email but I am unable to see anything. Support was not very supportive.

    I cannot recommend based on my latest experience, which is sad considering I would recommend them to every parent in school and work.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Oct 22, 2018

      Company Response from Gryffin Media

      Mildred,

      We’re very sorry that our service didn’t work for you. Not exactly sure the error you were incurring, as we have many parents successfully using TeenSafe to keep their kids safe. We are working on the next version of TeenSafe that hopefully will resolve the issue you had. If you send me your email, I will get an answer for you on what was happening. Appreciate the honest feedback, and we’ll work to earn your trust again. Ruth.Doering@TeenSafe.com


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