I'm a graduate student and am therefore very tight on time and money. After weighing all of my options, I decided to give Rype a try. I have been thoroughly impressed with the quality of the language coaches. I say "coaches" instead of tutors because this system is made for those who are motivated to learn a new language and can do some independent study. The coaches provide lots of resources and activities for you to practice. They are professional, yet approachable and friendly. Experience in language teaching seems to be a prerequisite for the job.
I chose Rype because it was cheaper than classes or peer-tutoring offered through the University. I have found Rype to be a terribly convenient way to get one-on-one language lessons. I like to book my sessions for first thing in the morning. It's a great kick-off to the day and helps me feel like I've accomplished something even before I've had breakfast or left the apartment! Many of the language coaches are overseas, which I actually prefer because it means I can book sessions outside of the usual 9-5 hours for my timezone.
I have also been impressed with Rype's customer service. I wish they had a phone number to call, nonetheless, they are responsive on the website's live chat feature and via email. When I sent emails, I got responses nearly immediately, often from the CEO himself, Sean. The website itself is well set up, naturally navigable, and aesthetically pleasing. Designing a website like this is easier said than done. I even like the name. Yes, these things matter to me, especially if I'm paying for it and have to look at it nearly every day. Rype is a great resource, I highly recommend it.
Bottom Line: Yes, I would recommend this to a friend
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Thanks for the extensive review and feedback on your experience Linnea!