Robert G.
Robert G.
Hollywood, FLMember since October 2018

Reviews (1)


    • Oct 23, 2018
    • Verified Reviewer

    GoFundMe

    10 percent fee, WATCH OUT!

    So I make a donation to a good cause, which I have done before. GoFundMe decides to tack on a 10 percent fee out of the goodness of their hearts and my wallet! I will never make a donation to GoFundMe again!

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Comments (3) Link to this Review
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    • Oct 23, 2018

      GoFundMe T., Customer Happiness Lead

      Hi Robert,

      Thank you so much for reaching out here, and apologize for the trouble. We'd love to address your concern, but we were unable to find any recent outreaches under your name. Would you be able to contact us directly, so we can continue to help? (https://www.gofundme.com/contact)

      We look forward to hearing back from you so we can get this resolved as soon as possible.

    • Oct 25, 2018

      Robert G.

      I made a donation as anonymous to a Tracy DePasquale for $500 a few weeks ago.

    • Oct 27, 2018

      GoFundMe T., Customer Happiness Lead

      Thanks so much for following up here, Robert!

      We took a closer look at that transaction, and it looks like a voluntary tip of $50 was left along with your donation. We've gone ahead and refunded that for you since it was unintentional. You should also see a couple emails confirming your refund, as well as an email from our team. Lastly, we wanted to clarify that tipping is entirely voluntary, and your tip amount can be changed to $0 if you wish.

      Thanks again for getting back to us so we could resolve this issue for you.

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