Adnan W.
Cypress, TXMember since October 2018

Reviews (1)


    • Nov 1, 2018
    • Verified Reviewer

    Vacations to Go

    Misleading agent

    Our first-time experience buying a cruise vacation package. The agent at Vacations To Go mislead us in believing this was an all-inclusive deal. Two weeks after we made the payment, we got a notice in the email basically asking for almost $500 in service charges...for services which have not been delivered yet. I called to complain and was told that it is "standard" practice on all cruises and the agent should have told you. "The cruise line will bill you even more if you decide to pay at the end of your cruise. There is nothing we can do." They just lost any possibility of future business. I will take this to the cruise line but if you ask me, not a very wise business decision by the management.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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