Sarah M.
ConnecticutMember since October 2018

Reviews (1)

    • Nov 2, 2018
    • Verified Reviewer

    American Home Shield

    Horrible service - contractors are not good

    Overall Experience:

    I just purchased a home and the seller purchased AHS for us so we can replace the furnace. The first contractor they sent did NOT do anything. The gas company said he didn't even clean the chambers or test anything, otherwise, he would have seen a gas leak.

    I called AHS again and requested to get a new furnace. They contacted the same CONTRACTORS after I said DO NOT contact them! Then the contractors said they ordered the parts WITHOUT my consent! I called AHS and they canceled the service request. They then contacted another contractor and the NEW contractor NEVER called us to set up an appointment.

    I called AHS, sat on hold for 3 hours! I asked for a supervisor, and they hung up on me. They will NOT cancel the service order. I am going to cancel it myself.

    This company is a SCAM, and I DO NOT RECOMMEND anyone getting this type of warranty.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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