American Home Shield is the worst company I ever had dealt with. When my A/C broke in the middle of June's heat in Arizona, they left me and my family in brutal Arizona temperatures above 105 degrees, three day's waiting before they sent their "expert" A/C company. When their so-called "tech" arrived, first he made sure that he got his $125 service fee covered. Then, he hardly took time to check the A/C unit before telling me that he needs to order a part and it will take anywhere between 10 - 15 business days before he can come back with the part to install it and have the unit fixed. Of course, I told him that I did not want to have any business with him or with AHS anymore.
My friendly advice to you is to do yourselves a favor and forget about American Home Shield and give your business elsewhere, to some serious professionals who will care about you.
Bottom Line: No, I would not recommend this to a friend
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