Phil L.
Phil L.
ArizonaMember since November 2018

Reviews (1)

    • Nov 3, 2018
    • Verified Reviewer

    American Home Shield

    A/C unit

    Overall Experience:

    I called to set an appointment because my air conditioner was making weird sounds. AHS sent their rep and the problem was I needed a compressor. After rep left, they told me AHS will get ahold of me and let me know when the compressor would be ordered and what the charge would be for the freon. AHS only covers 10%. Which would end up costing $800. I called (no follow-up), was on hold for an hour, and the rep said AHS will get with the rep and get back with me 3 to 5 days later. Nine days later, I heard nothing, so I called. Total phone time was 3 hours. No part was ordered. They told me the price it would be and if I would like to dispute these charges (hinting like I should, or I wanted to). I told them let's get it done, I need it. So 9 days to fix my AC in Arizona with no, none, nothing, zippo, zilch communication or follow-up.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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