Hrant A.
New York, NYMember since November 2018

Reviews (1)


    • Nov 4, 2018
    • Verified Reviewer

    Coinbase

    Alerted them of fraud, got back in a week or two, never tried to resolve

    SEC, FINRA, all government agencies should investigate!

    Even though one tells them there's fraud involved, they haven't gotten back to me for a week or two, thus holding me accountable for approximately $1000. Furthermore, even if currently reach customer service, they have no way to resolve it, as they pass it up to above, even though agreeing I am 100% right. I get a generic letter from the company subsequently with no explanation or rudimentary understanding of events, just denying trying to figure all out, as they should apologize.

    Stay away, as to this day, as of a year ago, I can't get anyone to speak to have authority to resolve the issue, let alone look into it!

    No customer service!

    No fraud intervention!

    No interest in curbing fraud and remedy!

    They DON'T CARE! SEC, FINRA, and the US Government should definitely open multiple inquiries, as they can fix a $1000 mistake of theirs on a fraud I had alerted them to, yet don't have the manpower to do so!

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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