A copy of my complaint sent to Auction.com:
This auctioned was scheduled for 9 am. I arrived at 845 and registered. There were several Auction.com employees present.
I asked whether this auction was on or postponed, but they could not answer. In fact, I wasted several hours waiting for an answer. I did get an email at 1:12 stating the auction was postponed.
Comments re this auction:
1. The employee who read the usual legalese at 9 am mumbled and could barely read English. His discussion was barely understandable. Look into it and improve the presentation.
2. I have been to many foreclosure sales not run by Auction.com. You show up at the sale time and you are told immediately whether the sale is on or postponed.
Auction.com wastes the buyer's time. The excuse offered was "poor homeowner, give him a chance." The homeowner had almost 4 months to cure his default.
3. I have purchased more than 5 properties through auction.com - several million dollars. In each sale, my treatment by Auction.com was a 3 on a scale of 1-10. Besides the typical incompetence of Auction.com, I absolutely object to your policy of allowing the seller in online auctions to bid up the price. It is unethical, and it is no longer an auction. In reviews of Auction.com, many others have objected to this policy. Because of this policy, I have not purchased any of your properties in the last few years.
4. Your disregard for your clients, the buyers, have lost you my business. Without satisfied buyers, your sellers will go elsewhere, and your business is finished.
Bottom Line: No, I would not recommend this to a friend
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