I purchased my Wolfgang Puck over 2 years ago from the Shopping Channel and I hadn't used it in about two months, and when I went to turn it on, it would not heat up. I have searched everything online and called the customer service line and they have told me I'm out of luck. I really loved the machine but if it only lasts two years, not a good investment. Be very careful at purchasing anything off the Shopping Channel!
Bottom Line: No, I would not recommend this to a friend