Vickie H.
Union, MIMember since November 2018

Reviews (1)


    • Nov 12, 2018
    • Verified Reviewer

    Kuna

    Over a month and 35+ emails it still has issues

    The security light kept telling me that someone was at the door, when no one was. It also often did not detect people when they were at the door. As others say, the first thing they want you to do is turn on AI, which is a premium feature with a monthly fee. Even with the AI on, it continued to have issues. Each time they told me to try some other adjustment. Turn the motion sensor up, turn the motion sensor down. Send them screenshots of false detections, send them videos of false detections, change the angle of the camera, send them a picture of the light to show how it is mounted, change the detection area in settings, highlight the problem areas, send a list of dates and times of false detections, etc. etc. etc.

    I kid you not, this went on for over a month. Each time I asked to exchange it, he would tell me to try something else first. After all that, they told me I could return it to the place I got it from. Guess what? I had it too long to return it.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

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