Kristin W.
Canton, ILMember since November 2018

Reviews (1)

    • Nov 13, 2018
    • Verified Reviewer

    Kids Live Safe


    I'd like to warn anyone getting emails from THIS site! They send you an email, once you see it, of course you want to look up the information, then they charge you, take your money, and you have no account access, or issues related to getting detailed information on their " findings." Then when you call them, they tell you the problems are all you..your device, can't be anything to do with them because they are supposedly A+ site. WRONG, they've used public assess TV channels to build the site preying on parents to view PUBLIC information for FREE! Not worth the $1, my guess is to scam and promote whoever doesn't cancel in time. Rating, LOL...SCAM!

    Bottom Line: No, I would not recommend this to a friend

    24 people found it helpful

    Link to this Review
    • Nov 21, 2018

      Company Response from Scalable Commerce

      Dear Kristin,

      We are sincerely sorry if you had a negative experience with our service. It is of the utmost importance to our company that we are able to resolve this situation with KidsLiveSafe. We attempted to call you today in efforts to assist you and resolve this issue. We believe there may be some confusion with our service we would be happy to explain.

      For example, we are unable to bill anyone who simply looks at our email. The only way we are able to bill a customer is if payment information is provided during the registration process and sign up is completed.

      Also, we are showing your account did have access and we spoke with you about this on November 11th. We would be happy to assist you in utilizing the service. Please give us a call at 800-301-5905 and we will be happy to assist.

      Lastly, we do not use public access TV at all. If you saw something on television it could have possibly been a different website.

      Thank you,

      Kids Live Safe Member Support Team

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