I called Citizens Disability two years ago. They didn't keep in touch with me, they didn't report all my medical records to the disability office. I had a court hearing in June 2018, it got denied, and I called Citizens because the letter from the disability office made no sense, it was so inconsistent that they basically said I was disabled, but they still denied it. Plus, Citizens sent a none-attorney to my court hearing, which didn't help at all.
The last week of October I get a letter from Citizens saying Citizens was dropping out after two years. The attorney never called me, and the whole two years I had Citizens I never spoke to the attorney, every time I called them, I always spoke to someone that couldn't answer my questions. I asked several times to speak to my attorney, but he never called me. Now I had to find another attorney and have to start all over again. I am so upset, two years down the drain because Citizens Disability screwed me over and took my health like it was a joke. They did not fight for me at all, sending a none-attorney to my hearing proved that I had so many questions and still do.
Bottom Line: No, I would not recommend this to a friend