I used them for many years, never had a complaint but generally, it was average at best.
Recently, they lost my account, my phone number magically changed, they don't call back AFTER 4 DAYS (the guarantee is 4 hours). Now that they finally called me, by a lawyer who sounds like he could care less about anything, possibly suffering from depression (due to the crappy job I'm sure).
Don't waste your money! I will contact my bank and see about disputing the fee, these guys are a joke.
Bottom Line: No, I would not recommend this to a friend
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