Trevice A.
Dallas, TXMember since November 2018

Reviews (1)

    • Nov 18, 2018
    • Verified Reviewer


    Hostage situation

    Overall Experience:

    I signed up for the service and I thought it was a good idea initially to upgrade my account. I completed the initial investment payment and then the monthly $39.50 fee. I then had a medical issue, and I was no longer going to be able to afford the service. I attempted to cancel via email. They stated I had to call to cancel. I did this and the representative stated, in short, that if I cancel I they would not be making any money. I requested in writing where I was not able to cancel the service. Please note, I do not have an outstanding loan with them. I was told to email the request. I did...crickets. So I call back and speak to Elario. He stated that he would cancel my service. Well, they did not cancel.

    They are wretched. I'm glad that they worked out for others, but all I want is my two payments back and my $25.00 from the investment account and we both walk away. Instead, they are trying to hold my money hostage.

    Bottom Line: No, I would not recommend this to a friend

    23 people found it helpful

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